Customer pricing, artwork, and account history stay protected.
These policies apply to website requests, quotations, invoices, proofs, production, shipping, and delivery.
Information Collected
Information may include names, business details, contact information, packaging specifications, artwork, files, quote selections, signer and approver records, payment-status notices, project milestones, delivery information, and messages voluntarily submitted through forms, secure links, or email. The website does not request payment-card numbers or online-banking credentials.
How Information Is Used
Information is used to respond to inquiries, develop and document quotes, administer secure customer portals, coordinate invoices, artwork approvals, samples, production and delivery, communicate about services, and meet legal or operational obligations.
Production Partners
A production or box-services partner may receive only the specifications, files, delivery requirements, and other information reasonably necessary to quote, manufacture, inspect, or deliver the packaging. Production partners do not receive ownership of or administrative access to Direct Box Supply’s website, customer portal, pricing logic, margins, or front-end service.
Service Providers
Information may be processed by hosting, storage, banking, payment, communication, and other service providers when reasonably necessary to operate the business or fulfill a request, subject to appropriate business and legal safeguards.
Retention and Security
Reasonable measures are used to protect information. Records may be retained as needed for service, accounting, dispute resolution, compliance, and legitimate business operations.
Contact
Questions about privacy may be sent to contact@directboxsupply.com.
Questions
Questions about this policy may be sent to contact@directboxsupply.com.
