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Direct Box Supply LLC

These policies apply to website requests, quotations, invoices, proofs, production, shipping, and delivery.

Information Collected

Information may include names, business details, contact information, packaging specifications, artwork, files, quote selections, signer and approver records, payment-status notices, project milestones, delivery information, and messages voluntarily submitted through forms, secure links, or email. The website does not request payment-card numbers or online-banking credentials.

How Information Is Used

Information is used to respond to inquiries, develop and document quotes, administer secure customer portals, coordinate invoices, artwork approvals, samples, production and delivery, communicate about services, and meet legal or operational obligations.

Production Partners

A production or box-services partner may receive only the specifications, files, delivery requirements, and other information reasonably necessary to quote, manufacture, inspect, or deliver the packaging. Production partners do not receive ownership of or administrative access to Direct Box Supply’s website, customer portal, pricing logic, margins, or front-end service.

Service Providers

Information may be processed by hosting, storage, banking, payment, communication, and other service providers when reasonably necessary to operate the business or fulfill a request, subject to appropriate business and legal safeguards.

Retention and Security

Reasonable measures are used to protect information. Records may be retained as needed for service, accounting, dispute resolution, compliance, and legitimate business operations.

Contact

Questions about privacy may be sent to contact@directboxsupply.com.

Questions

Questions about this policy may be sent to contact@directboxsupply.com.

Trust Center

Clear controls behind every order

See how your project is protected →
01
Private by design

Customer pricing, artwork, and account history stay protected.

02
Exact approvals

Artwork and proofs are tied to the reviewed file and version.

03
Owner-controlled production

A supplier packet alone can never authorize manufacturing.

04
Evidence-based updates

Payments, quality, shipment, and delivery require verified records.